Return & Refund Policy

Artigo Importado

Last updated: [Insert Date]

At Artigo Importado, your satisfaction is important to us. If you are not completely happy with your purchase, please review our return policy below.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be in its original packaging.
• Proof of purchase (order confirmation or receipt) is required.

Certain items such as personal care, beauty products, and hygiene-related items may not be eligible for return due to health and safety reasons.

Non-Returnable Items

The following items cannot be returned:

• Opened or used beauty and self-care products
• Gift cards
• Final sale or clearance items

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method.
• Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Shipping costs are non-refundable unless the return is due to our error (damaged, defective, or incorrect item received).

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us within 7 days of receiving your order.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days with photos of the product and packaging so we can resolve the issue quickly.

Contact Us

For return requests or questions, please contact us at:
Email: [Insert Email Address]